RUVANSHA respects the privacy of people who contact us. This policy explains our intended website enquiry and business communication practices. It must be updated if the deployed website processes additional data or uses new tools.
Office: 5th Floor, Syoujan Building, Opp. Hotel President, Navrangpura, Ahmedabad, Gujarat 380006, India.
Privacy enquiries: info@ruvansha.com
Telephone: +91 94995 00009
1. What We Collect
When you contact us, we may receive your name, organisation, role, email, telephone number, business requirements and information you choose to share. If our deployed website uses standard security logs, technical data may include an IP address, browser details, device information and access time. Any analytics or advertising tools must be listed here once selected and deployed.
2. Why We Use It
We use relevant information to respond to business enquiries, prepare quotations, communicate about requested solutions and services, administer accepted orders, coordinate with necessary suppliers, handle support questions, maintain records and comply with applicable legal requirements. Marketing messages, if introduced, will be handled in line with the relevant legal basis and choice requirements.
3. How We Share Information
We may share information with staff, contracted IT and hosting providers, relevant suppliers, professional advisers and authorities when necessary for legitimate business purposes, fulfilment or compliance. We do not sell personal information. Third-party sharing is limited to what is reasonably required and legally permitted.
4. Third-Party Platforms
Where an enquiry leads to a product, licence or cloud transaction, a separate technology provider may handle information under its own terms and privacy notice. We aim to identify relevant providers during the purchase or engagement process.
5. Security
We intend to apply appropriate organisational and technical security measures based on our operations, systems and risks. No online system is entirely risk-free. Do not send passwords or confidential credentials through ordinary contact email.
6. Retention
We keep information for as long as needed for the relevant enquiry, business relationship, applicable recordkeeping obligations or dispute management. A final retention schedule must be documented by the business before launch. We will delete or anonymise information when retention is no longer justified, subject to applicable law.
7. Your Requests and Choices
You can contact us to ask about information we hold, request correction or deletion where applicable, raise concerns, or withdraw consent where legally available. We will verify and process requests in line with the laws and requirements in force at the relevant time.
8. Cookies and Analytics
Essential website technologies may be used for operation and security. Any non-essential analytics, advertising, embedded media or tracking technology must be disclosed and managed according to applicable requirements. See our Cookie Policy for more information.
9. International Processing
If cloud, hosting, customer-management or technology-provider tools process information outside India, we will assess applicable requirements and update this policy as necessary.
10. Children
This website is intended for business visitors and is not designed to solicit information from children. If a concern is raised about inappropriate collection, contact us and we will review it.
11. Changes
We may update this notice if our services, tools or legal obligations change. The current published version will indicate its effective date.
12. Privacy Contact and Grievances
RUVANSHA
5th Floor, Syoujan Building, Opp. Hotel President, Navrangpura, Ahmedabad, Gujarat 380006, India
Email: info@ruvansha.com
Phone: +91 94995 00009