These Terms describe the conditions for using the RUVANSHA website and the general commercial approach of RUVANSHA, with its office at 5th Floor, Syoujan Building, Opp. Hotel President, Navrangpura, Ahmedabad, Gujarat 380006, India (“we”, “our”, “us”).
Important: Website information is general. A quotation, order confirmation, statement of work or signed agreement may set out separate binding transaction terms. If these documents conflict, the specifically agreed transaction document takes precedence to the extent legally permitted.
1. Website Use
You may browse this website for legitimate business information and enquiries. You must not misuse, disrupt, copy without permission or attempt unauthorised access to this website or its systems.
2. Information and Availability
We aim to keep product descriptions and service information accurate, but descriptions, features, specifications and availability may change. Website content is not a binding offer to sell or guarantee of a particular result.
3. Quotations and Order Acceptance
Quotations are valid for the period shown and may be subject to supplier confirmation. An order is accepted only after our express written confirmation or another agreed acceptance method. Customer purchase orders do not override our accepted terms unless expressly agreed.
4. Prices and Taxes
Unless stated otherwise, quotations are in Indian rupees and exclude applicable GST, taxes, duties and fees. Final taxes appear in the quotation or invoice as applicable. Prices may change before acceptance because of supplier prices, exchange rates or specification changes.
5. Payment
Payment schedules, advance amounts, credit terms and payment methods will be set out in the accepted quotation or agreement. Any consequences of late payment or service suspension will follow the agreed terms and applicable law.
6. Delivery and Fulfilment
Product delivery and service timelines depend on availability, third-party approvals, information provided by the customer and any agreed dependencies. Estimated timelines are not guarantees unless confirmed as firm in writing. We will communicate material changes as reasonably practicable.
7. Third-Party Software and Cloud Services
Software, subscriptions, cloud services, hardware and related support may be governed by the relevant vendor’s end-user licence, acceptable-use, subscription, warranty, data and service terms. Customers must accept applicable terms and use products lawfully. We will identify material third-party conditions where practicable during the transaction.
8. Scope of Consulting and Support
Consulting, deployment, integration, maintenance and managed services are provided only to the scope expressly agreed in writing. Product purchases do not automatically include implementation, training, ongoing technical support or service-level commitments.
9. Customer Responsibilities
Customers must give accurate requirements, lawful instructions, relevant approvals and reasonable access to information and resources necessary for agreed work. Customers remain responsible for their own data, backups, administrator credentials and lawful technology use, unless separate written terms state otherwise.
10. Cancellation, Return and Refund
Eligibility depends on the product, subscription activation, supplier policies, order stage, service work completed and applicable law. Digital licences, activated subscriptions, custom or special-order items and commenced services may have limited cancellation or refund options when this is clearly disclosed and legally permitted. Any statutory rights remain unaffected.
11. Warranties
Third-party products may carry manufacturer or licensor warranties. Any additional undertaking by us must be agreed in writing. Nothing excludes protections or remedies that cannot be excluded by law.
12. Confidentiality and Data
Confidential information received in an engagement will be handled under any applicable confidentiality or service agreement. We process personal information as described in our Privacy Policy and under applicable law.
13. Intellectual Property and Trademarks
Website text, design and RUVANSHA branding are protected as applicable. Third-party brands remain the property of their respective owners. Their mention does not imply affiliation or endorsement.
14. Liability
Responsibility for individual transactions is governed by the accepted agreement and applicable law. Any limitation of liability must be agreed in clear written terms and will not exclude liability that cannot legally be limited. No blanket monetary cap is asserted by this website policy.
15. Website Changes and Availability
We may update website content, services and these website Terms. The current version will show its effective date. Website availability may be affected by maintenance or technical issues.
16. Governing Law and Jurisdiction
These website Terms are governed by the laws of India. Subject to mandatory law and any properly agreed dispute resolution clause, competent courts at Ahmedabad, Gujarat shall have jurisdiction.
17. Contact
RUVANSHA
5th Floor, Syoujan Building, Opp. Hotel President, Navrangpura, Ahmedabad, Gujarat 380006, India
Email: info@ruvansha.com
Phone: +91 94995 00009